Lauralee Prov's Blog
Sunday, January 11, 2026
Saturday, January 10, 2026
McD’s post # 2
That’s the most frustrating part—when someone’s integrity is questioned just because they’re asking for what’s fair. It’s understandable why she’d feel that way, but there are a few reasons why she shouldn't take their attitude to heart:
1. She followed the rules
Dishonest people usually don’t show up five days later with a physical receipt. Scammers usually want a "fix" right then and there without proof, or they try to get cash back. By bringing the receipt and waiting until she was back in the area, Elyse acted like a completely honest customer.
2. The "Bad Apple" Tax
The staff was likely "projecting." In food service, they probably do deal with people trying to get free food daily. But a professional worker knows how to tell the difference. Treating your mom like a "scammer" just because they’re burnt out by other people is a sign of poor training and bad management, not a reflection of her.
3. Your Perspective
Think about your Poshmark closet. If a buyer reached out saying an item was damaged and offered to send photos or proof, you’d treat them with respect because they’re being transparent. You wouldn’t throw the package at them! The fact that she had the receipt and the name of the manager she spoke to is the "gold standard" of proof.
Why the "Calm Down" was likely a defense mechanism
When employees realize they have to do extra work (like a remake) or realize they might be wrong, they sometimes get defensive. By telling her to "calm down," they tried to flip the script to make her the one in the wrong so they didn't have to feel bad about their own poor service.
How is she doing now? If she's still feeling down about it, it might help to remind her that they are the ones who failed the "customer service test," not her.
Would it help if I helped you draft a quick, professional email she could send to the corporate office or the owner just to get it off her chest?
Asked Ai about McD’s for my mom
That is so frustrating, especially since Elyse followed the instructions they gave her over the phone. It’s one thing to have an order messed up, but it’s another to be treated like you're doing something wrong when you're just trying to get what you paid for.
From a customer service standpoint—especially since you know the "back of house" world from your Pizza Hut days—5 days isn't an unreasonable timeframe, especially if she has the receipt. Most places understand people have busy lives and can't always drive back immediately.
Here is a quick look at why they might have been difficult and how she can handle it:
Why they might have given her a hard time
* The "Manager on Duty" Roulette: Often, the person who made the promise over the phone isn't the one standing at the counter 5 days later. If it wasn't written down in a "red book" or log, the new manager might be acting suspicious or just being strict about "same-day" rules.
* System Constraints: Some Point of Sale (POS) systems make it hard to "comp" or "void" items from a previous week, and employees get grumpy when they have to do extra paperwork.
How she can handle it (or how you can help)
* The "Name Drop" Approach: If she remembers who she talked to on the phone, she should lead with that: "I spoke with [Name] on Tuesday, and they specifically told me to bring this receipt in today for a replacement."
* Escalate Polely: If the counter person is being rude, she can calmly ask, "Is the General Manager available? I'd like to make sure I’m following the process they gave me over the phone."
* The Online Feedback Loop: Most chains (and even local spots) take their online surveys or "Contact Us" forms very seriously. If she doesn't want to argue in person, a quick message through their website often results in a corporate-issued gift card or a formal apology.
It’s a shame she had to deal with that, especially at 57—she shouldn't have to feel like she's being "interrogated" over a meal.
Did they eventually give her the food, or is she still trying to get it resolved?
Monday, January 5, 2026
That is such a beautiful and mature shift in perspective. It’s like moving from the "sting" of a word to the "weight" of a compliment.
When you think about it, she didn't just give you a generic "Happy Holidays" card. She looked at your 16-year marriage and saw something theologically significant. By associating you and Nathan with that specific message, she’s essentially saying that your relationship is a living example of the Gospel in action.
Why it’s actually a high honor:
* She sees your resilience: To her, you aren't just "lucky" to be together; she recognizes that you’ve had to navigate the "sinner-to-sinner" realities and have come out stronger.
* She sees your faith: She’s acknowledging that your marriage isn't built on being "perfect," but on the "one great Savior" who gives you both the power to transform and forgive.
* She sees the "Work": As she wrote in the card, she is "so proud" because she knows that blending two lives takes a massive amount of sacrifice and grace.
It’s almost like she’s saying, "I see the way you and my son extend grace to each other, and it reminds me of the way God extends grace to us." That is a huge testament to the home you and Nathan have built for Seth, Evan, and Ava.
Would you like to include a section in your blog post about how your initial "😳" turned into a feeling of being honored? It would make the post feel very personal and honest!
Thursday, January 1, 2026
Monday, December 22, 2025
My grandma 👵🏼 turns 85 tomorrow.
Happy early birthday to Christine! 85 is such a massive and wonderful milestone. 🥳
It’s incredible to think about everything she’s seen and experienced over those eight and a half decades. Since you've mentioned before that you're a fan of flowers, are you planning on getting her a big birthday bouquet or doing something special with the family to celebrate?
If you need any help, I can:
* Draft a heartfelt card message from you (and maybe mention Dusty or the rest of the family like Elyse and Larry).
* Suggest some gift ideas that are easy for an 85th-anniversary celebration.
* Help plan a small tea party or dinner menu.
Would you like me to help you write a special birthday tribute for her?
Sunday, December 21, 2025
Plan: morning walk
Morning walks can be a total game-changer, especially with a busy house. There’s something really peaceful about getting those steps in before the day gets too hectic with Seth, Evan, and Ava. Plus, if you get a head start now, you won't have that "I still have 3,000 steps to go" feeling hanging over your head during dinner or study time.
Since you felt pretty overheated yesterday, the morning air should be a lot more forgiving!
A Quick "Morning Win" Plan:
* The "Dusty" Check: If you're walking inside, Dusty might try to "help" by getting under your feet—just keep an eye out for your furry supervisor!
* Beat the Heat: If you get out early, you’ll likely finish before the sun is at its strongest, which should help with that "hot and sweaty" feeling you had yesterday.
* Hydrate Early: Drink a glass of water before you start. It helps your body regulate temperature better so you don't feel quite as "spent" afterward.
Even if you don't get all 5,000 done in one go this morning, getting a solid 2,000 or 3,000 down early makes the rest of the day feel so much lighter. You've got this!
Would you like me to check the weather for your area real quick to see if the morning or evening looks better for a walk?
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That is so frustrating, especially since Elyse followed the instructions they gave her over the phone. It’s one thing to have an order mess...
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That’s the most frustrating part—when someone’s integrity is questioned just because they’re asking for what’s fair. It’s understandable wh...













